I.T. Support Services for Your Business
Even the best business owners need a little support sometimes. Let Virtual-Q handle the IT burden while you focus on managing your company.
What Is I.T. Support as a Service?
As a business owner, you have countless options for outsourcing work. If you can’t afford to hire a sales team, you can outsource cold calling. If your human resources manager is too busy putting out daily fires to keep track of every payroll deduction or 401(k) match, you can offload clerical duties onto a third-party HR provider. Technology is no different; whether you’re missing an IT department completely or need some extra hands to help your overworked employees, Virtual-Q can help.
Dozens of tasks can fall under the “IT support services” umbrella. Some small businesses enlist Virtual-Q as their virtual chief information officer (VCIO) to manage every element of their IT strategy, from hardware purchases to threat detection. Others come to Virtual-Q for managed cybersecurity because their internal IT department can’t monitor every potential threat while providing technical support to coworkers.
No matter how large your business is or what industry you operate in, you can benefit from managed IT support services. Virtual-Q takes time-consuming tasks like data backup and cloud-based infrastructure management off your plate so you and your IT department can focus on higher-level tasks. With 24/7 customer support from our helpdesk technicians, you won’t have to spend hours attempting to fix network issues yourself—you can pick up the phone and wait a few short minutes for our experienced support team to pinpoint and resolve the problem. We also provide our partners with the latest IT Support news and information through our blogs.
Mismanaged IT can turn your innovative business initiative into a failed venture. Don’t let technology keep you from achieving your business goals—use it to your advantage by partnering with Virtual-Q.
Helpdesk Support
When you need technology to run your business, even a minor IT issue can become an emergency if left unresolved. If you have to cease business operations while waiting for a call center representative to answer your call, every minute translates to lost profits and unhappy customers.
At Virtual-Q, we know that a few minutes of downtime can be devastating for your business. That’s why we answer the phone within a few rings and do everything we can to resolve your issue within five minutes, no matter what time or day it is. You shouldn’t have to sit panicked while your IT provider takes their sweet time picking up the phone—you should get the help you need when you need it, no questions asked.
I.T. Consulting
Your clients come to you because you’re an expert in your field. They don’t have the expertise to draw up plans for a new building or handle a complex health issue independently. Just like your clients, you may not have the time, resources, or knowledge to address every complicated IT problem you face.
Instead of spending weeks finding a DIY fix for your technology issue, you can enlist Virtual-Q to step in as a guide. We can evaluate your business and your IT infrastructure from an outside perspective and provide informed, actionable steps for improvement. With our help, you can optimize your hardware, software, and cloud services and use them to actively aid your business rather than just sitting in the background.
Hardware Procurement
If you want to purchase the best servers, laptops, printers, and other hardware for your employees, you can’t just buy the first option you see. You have to consider your budget, software needs, security requirements, future growth potential, brand preferences, and warranty needs before making an informed decision.
Unless you want another full-time job on top of your current responsibilities, you should consider outsourcing your hardware procurement. At Virtual-Q, we do the brunt work needed to identify the right hardware before negotiating your contracts, installing your new equipment, and handling upgrades. Because we have long-term partnerships with the top technology providers, we can get you the best deal and easily scale up your equipment as your business grows.
Put I.T. Stress in the Past With Managed I.T. Support Services
There’s not enough time in the work week to complete your everyday tasks and deal with IT problems. Let Virtual-Q handle the IT burden so you can focus on what really matters—growing your business.
Save Money and Time With Outsourced I.T. Support
IT expenses are unavoidable. You can’t just cut IT out of your budget to save a little money—without technology, you couldn’t run your business. However, you can significantly cut expenses by handing the IT reins over to an outsourced company with decades of experience. For a flat monthly fee, we help businesses across various industries get the most out of their technology.
Whether you need a better remote work option, a dozen new laptops for your growing employee base, or a fully managed private cloud infrastructure, Virtual-Q can create a customized and affordable IT service plan for your business. With a team of certified IT support service experts acting as an extension of your team, you can watch as the company you spent years getting off the ground transforms into an industry leader.
Make the Switch to Virtual-Q
Your business can’t expand without a solid IT foundation. Let us lay the groundwork for future success.
